Facilitating for EMEA Deloitte University

Tracy regularly delivers a highly impactful 3-day program at Deloitte University (Paris), designed to prepare newly promoted and newly hired managers across EMEA for success in their roles. This cross-business initiative equips managers from diverse sectors with the skills and confidence needed to excel in their new leadership positions.

The program focuses on key areas critical to managerial success, including: Leadership Style, Delegation, Coaching and Creating Followership, amongst others.

The program is a cornerstone of Deloitte University’s manager transition experience, leaving participants feeling confident, connected, energised, and inspired.

Tracy’s ability to simplify complex concepts, foster meaningful connections, and inspire enthusiasm ensures that each cohort departs with the skills and mindset needed to thrive as leaders in their respective roles.

Global Manager Programme (GMM)

#insights #leadership #Management #insights discovery

“Tracy was good at bringing out the theory contained within the course.”

“Tracy is fantastic!”

“We wanted to deliver a product that took the “fear our of finance” and gave a basic contextual structure to the commonly used language and framework used by business so that learners can find where they impact the business and how it ultimately affects the share price”

We did this in collaboration with Tracy creating an interactive hands on involved classroom experience that truly did take the fear out of finance for many of our delegates and is used as a pre-requisite to other courses that require some understanding of finance – Tracy’s collaborative and engaging, learner-centric approached helped create an incredible product”

Bespoke Finance for non-Finance Workshop

Tom Carey - Learning & Development Programme Manager

Tracy Bester Finance for non-finance people

Developed 2 bespoke Workshops covering;

  • The flow of money

  • The 5 financial categories

  • Introduction to the financial statements

  • Your role & the impact on finance

  • Budgeting

  • Cash vs profit

  • Your function's impact on the financials

This workshop was designed to equip delegates with the essential facilitation skills and a deep understanding of adult learning principles.

Through experiential learning, participants explored:

  • The Role of the Facilitator

  • Adult Learning Principles

  • The Art of Facilitation

    - Structuring sessions for maximum engagement.

    - Developing core facilitation skills.

    - Tailoring content to diverse audiences.

  • Providing Effective Feedback

  • Practical Application

This immersive session transformed the way the delegates facilitated future learning experiences.

Train the Trainer Workshop

Train the Trainer #insights #leadership #Management #insights discovery #Train the Trainer #Training #Learning

“Absolutely wonderful! Pleasant to listen to. Tracy makes it look easy!”

“Loved her energy”

“The presentation was excellent and insightful”

Insights Workshops

Since 2013, Tracy has been delivering dynamic and impactful workshops incorporating Insights Discovery, helping individuals and teams unlock their potential through greater self-awareness and collaboration. Having delivered hundreds of personalised Insights feedback sessions, Tracy has honed the ability to create interactive, engaging, and experiential learning environments, both online and in-person.

Deliveries have varied, per client, from one-day workshops designed to foster individual and team awareness, to long-term partnerships that embed Insights Discovery principles into core skills for daily use. These longer journeys often address key topics such as coaching, effective feedback, trust, team charters, and assertiveness, all tailored to clients' unique requirements and team needs.

A highlight of Tracy's career is her longstanding partnership with Aspen Pharmacare Holdings Limited, which began in 2015. She has worked with over 11 of Aspen’s divisions worldwide, delivering meaningful, customised experiences that drive growth and teamwork on a global scale.

Some clients include;

  • Pharmaceutical

    - Aspen

  • Financial Services

    - Accuro Financial Services

    - Compendium Insurance

    - MiWay Insurance

    - Standard Bank

  • Technology Gaming

    - Derivco

  • Food & Beverage

    - Cargill (animal feed)

    - Distell

  • Retail

    - Edcon

    - Mr Price

    - Sheet Street

  • Hospitality

    - Spur

  • Construction

    - Stefanutti Stocks

  • Government

    - Transnet

Ethics Awareness Creation

Tracy is on the Board of the London Fraud Forum and is passionate about creating ethical awareness. She has successfully driven initiatives to foster behaviour change, and together with W.consulting, has created eLearning programs and an Ethics Hub.

She has also designed and delivered several Workshops, covering topics such as:

  • Intro to Ethics and why it Matters (becoming consciously aware)

  • Ethics & Compliance

  • The Importance of an Ethical Culture

  • The importance of Candour & Courageous conversations for an Ethical Culture

  • Ethical Traps in the Financial sector & ways to mitigate them

  • Ethics & AI